Long term, this will set the stage for easy handling of growth, as well as fault tolerance and platform flexibility. This allows you to run the products in a cluster, and since the instances are containerized, new instances can be rapidly provisioned and added to the cluster. Instead, we recommend considering a switch to the Atlassian Data Center products, as well as installing new instances with a container framework such as Docker. Often, though, this just sets up the organization to run into the same problem again in the future as their usage expands. In some cases, this can be an easy fix - simply adding more memory to a server, for instance, may remedy the problem. This takes more hardware power than you might think. Even with low user load, the tools are constantly indexing data, running scheduled jobs, and doing other housekeeping chores. Even though Jira and Confluence, for instance, look like fairly simple tools, there’s a lot going on in the background. Insufficient Hardware - Often, organizations will underestimate the system requirements that their ALM tools will need. This issue can have myriad causes, but most of the time it can be narrowed down to two major root causes: insufficient hardware or misconfigured add-ons. Performance and Stability Issues - Probably the number one issue we hear about from our clients is that their ALM suite is slow, and sometimes unreliable. In our years as Agile coaches and tool specialists, we’ve run into hundreds of different issues within team and enterprise ALM tools, but here’s the top 5 that we see most often: They require customization, maintenance, and adjustment over time to perform the way the organization needs - and so the best thing that any organization can do is bring in a team of experts like ours at CirrusLabs to help address their needs and issues. Organizations are unique, and ALM tools are purposely designed to be generic when first installed. Many clients install an ALM suite and expect it to just simply “work” and solve all their problems. But today, we’ll talk about some of the problems commonly found with the Atlassian suite of products, and how we address them.īefore we dive into the most common issues, it’s important to look at the overarching issue. This isn’t a problem limited solely to Atlassian products, of course - others, such as Version One and Rally can also prove troublesome to organizations. Unfortunately, we often hear from customers that their Agile Lifecycle Management (ALM) suite hasn’t turned out to be the utopia they expected when they first installed it. Jira, Confluence, and maybe some other products too, like Bitbucket and Bamboo. So you’ve got the Atlassian Suite up and running.
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